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Koladis Printing Problem

Submitted by Baradoc on Thu, 2009/10/22 - 02:12.

Baradoc's picture

Hi, I have printed out 90% of all the new products you have on offer...fantastic I might add...but I have struck a problem with Koladis. Several pages (Koladis 15, 18,,19,20,21,31) simply refuse to print out.

I have printed out much bigger pages in the other modules and there seems to be no direct relationship betwween sizes of the above pages either. The ones above cause a printer error every time.

I have downloaded Koladis three times to make sure it is not a corrupt download.

Any ideas????

cheers

Darryl

‹ Changing avatar image Broken link ›

Tried printing greyscale as

Baradoc's picture
Submitted by Baradoc on Thu, 2009/10/22 - 06:59.

Tried printing greyscale as well...no change. "error 79" on the HP printer and a lot of grinding noise.

I don't think it is a memory issue or greyscale should have fixed it. Printed Ledenheim today, no problems. Have printed Evanakin, no problems and a boat load of other stuff.

VERY frustrating as Koladis is the major location for the start of my campaign!

D

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Am away at the moment, will attend to this asap

Fástred's picture
Submitted by Fástred on Fri, 2009/10/23 - 07:21.

Hi Darryl

I am away from home at the moment, but will look into this as soon as I am back (in 2 days time).

I will email you directly about this, and see what we can do. I am sure we will find out what it is and sort it out for you.

Regards

Jeremy

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Fástred na Beréma,
Rowánti na Sávè-k’nôr

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Thanks Jeremy, I'm sure we

Baradoc's picture
Submitted by Baradoc on Mon, 2009/10/26 - 05:41.

Thanks Jeremy,

I'm sure we will sort it out too. It is probably something simple and more than a little likely to be something I am doing!!!

Cheers and I'll contact by email.

Darryl

PS, reading my capitalised "VERY" a couple of days later I can see how it may get misinterpreted, sorry. It was most definatley an expression of frustration with silicon based "life forms" not with carbon based ones!!!!!

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I have the same problem.

Wallenstein's picture
Submitted by Wallenstein on Tue, 2009/11/24 - 15:06.

I have the same problem. Some pages can't print.
:(

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Seems to be related to *some* printers, not others

Fástred's picture
Submitted by Fástred on Wed, 2009/11/25 - 23:58.

Hi

This issue seems to be related to some printers, and not others. It seems to be related to the complexity of the maps on some of these pages, which are very very detailed.

Please feel free to contact me directly if you have these issues.

Jeremy
(jeremy@kelestia.com)

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Fástred na Beréma,
Rowánti na Sávè-k’nôr

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I understand this problem is fixed

Fástred's picture
Submitted by Fástred on Fri, 2009/11/27 - 10:54.

As I noted, this problem is sometimes fixed by using a different printer.

Please contact me directly if you have any issues.

Regards

Jeremy

---------------------
Fástred na Beréma,
Rowánti na Sávè-k’nôr

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