Blocked IP


Shealladh
Shealladh's picture

For some reason my IP address is blocked by kelestia.com, can someone look into why and unblock me?

Very annoying to have to use my neighbours Wi-Fi or work just so I can post on your forum, check news, or look up material.

Jan
Jan's picture

No IP address is blocked by

No IP address is blocked by Kelestia.com. Can you please give me the exact error message.

Shealladh
Shealladh's picture

timed out

The connection has timed out

using both tracert & ping, get responses until it reaches ip4.gtt.net [69.174.5.42] Request timed out.

This appeared around the time of the shopping cart error and have not been able to use home IP for your website.

as stated elsewhere, any other PC, phone, Tablet, using various browsers works fine. No matter what I try, and confirmed by my ISP, the home IP I connect from is blocked by the ip4 server handling kelestia.com yet all other internet websites work fine :/

I have no trouble from any other IP address.
I even went as far as double checking all cache, cookies, history, firewall, router/modem settings which took 3 days to dig through everything.

That is when I contacted my ISP, who then used my IP to confirm it's blocked and not a setting or issue on my side.

It seems your DNS/name provider is blocking me when it double check connection via you domain server to your website

Shealladh
Shealladh's picture

Update?

Still no update on this?

Jan
Jan's picture

Please check your e-mails.

Please check your e-mails.

Shealladh
Shealladh's picture

Must have missed this email?

Can you send this again, what is the msg title of the email.
If I don't reckogmise, I delete as spam

Jan
Jan's picture

I've just resent it. The

I've just resent it. The title/subject is "IP blocking at Kelestia.com".

Shealladh
Shealladh's picture

Very Happy Now

I just noticed that this is now working, thanks for your help once again and persistance in finding this fault.

Now I can get on with posting my stuff in the forum again!

Makes life so much easier :D


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