Missing Purchases

Keith Mann's picture

Hi guys,

Ken, Jeremy -- I e-mailed you re: some purchases that are missing from my account. In case you didn't receive my message, I'm posting here. Please e-mail me (keith at keithmann dot com).

Thanks,

Keith

Keith Mann's picture

Anybody home? Please reply.

Jan's picture

Hi, Keith! Sorry for the late response! Your original post seems to have been overlooked. Strangely, it seems we haven't received any e-mail from you either. To which address did you send it?

Anyway, we will of course make all your previous purchases available to you. If you cannot currently access them, they were probably purchased before 2008 -- when the site was run with a different system. Please let me know which products are missing, and I will add them to your file downloads asap.

Keith Mann's picture

Hi Jan -- I e-mailed Ken and Jeremy. I'll forward that e-mail to you if you could let me know which address to use.

Keith

Jan's picture

Please send it to jan@kelestia.com. Thanks.

Jan's picture

Got your mail -- and replied. ;)